| SUPPORT SERVICES SITE
SELECTION
Rapidé helps the franchisee in the assessment of new sites, does market feasibility
studies and assesses concerns on the physical characteristics of the site (e.g. located in
the low lying areas - flooding) and factors such as zoning, utilities, accessibility and
visibility.
STORE DESIGN/LAYOUT
Rapidé provides the franchisee a standard store design and interior layout to ensure the
uniformity of all shop's look and ambiance.
ASSISTANCE IN THE RECRUITMENT OF PERSONNEL
Upon the request of the franchisee, Rapidé assists in the recruitment of its personnel
such as screening, interviewing and hiring of applicants.
INITIAL AND CONTINUOUS TRAINING
Rapidé conducts the most comprehensive training program in the Philippines to impart its
business systems, standards and uniform operating procedures used by MIDAS Europe and USA
in auto service center. Also, we give continuous updates about new technologies, methods
or techniques we will adopt in Rapidé shops.
OPERATIONAL SUPPORT AND FIELD SERVICES
Rapidé has a continuous communication link to its franchisees through regular visits by
Franchise Operations personnel. They conduct audit checks to determine whether the shops
conform to Rapidé's standards and procedures. They also evaluate shop's performance and
address other concerns of the franchisee.
MARKETING SUPPORT
Rapidé helps the franchisee in areas of advertising, promotions and public relations.
FINANCE CONTROL ASSISTANCE
Rapidé gives a standard report format that will help our Franchisee's analyze their
shop's efficiency and financial performance.
POINT-OF-SALE COMPUTER
Rapidé has a point of sale computer system that gives Franchisees easy access to customer
files, stocks and sales data.
PURCHASING POWER
Rapidé uses its considerable bargaining power to negotiate favorable buying prices of
equipment, tools and other spare parts with selected major suppliers. Rapidé assesses
also the quality of products being purchased to ensure their high quality standards.
PARTS CATALOGUING
Rapidé is the only service center in the Philippines that exerted time, money and effort
to do these parts numbering and applications of all vehicles' makes or models. |
